For project-related inquiries, we recommend using our dedicated project Please include the project name or reference number in your message for faster processing. You can also call our project hotline during business hours.

We strive to respond to all inquiries within 48 hours during business days. For urgent matters, please call our main line and indicate that your inquiry is time-sensitive. Complex queries that require input from multiple departments may take slightly longer.

While walk-ins are welcome, we highly recommend scheduling an appointment to ensure the appropriate staff member is available to assist you. You can schedule an appointment by calling the specific office you wish to visit or by using the contact form on this page.

Formal complaints can be submitted through our contact form (select "Complaint" as the subject), via email with "COMPLAINT" in the subject line, or in writing to any of our offices. All complaints are logged and acknowledged within 3 business days.

Yes, media inquiries should be directed to our Communications Unit at media@erpp.gov.ng or by calling. We have dedicated staff available to assist journalists, provide official statements, and arrange interviews with our leadership team.